Jim has been steadily climbing the ladder at Cole International Inc. for nearly 30
years through a combination of novel, market-driven, and well-researched sales and operations
practices, as well as consistent hard work and determination.
During his early days with the company, Jim learned the operational requirements of the
individual branch as a Manager, growing into the Manager of Marketing & Operations –
establishing Cole’s Transborder division and expanding freight offices across Canada. As Sales
Manager for Western Canada, Jim expertly grew the sales team through concentrated efforts in
strategic recruitment efforts while implementing aggressive growth targets for the region. It was
during this time that he was also instrumental in the inter-departmental company integration that
blended the sales and customer service teams with operational and Management roles, leading
to the creation of Cole International’s Partnership Program. This program sees middle- and
upper-management participate in customer-service and satisfaction, focusing on customer
Currently Jim is the Vice President of North American Supply Chain based in Houston, Texas.